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Spa Etiquette
To help you enjoy your visit at The Spa…

Etiquette:
The Spa is a retreat for your body, mind and spirit. Out of consideration for others, we request that visitors keep noise to a minimum. Dedicate your time at our spa retreat to complete relaxation. Switching off cellular phones and other electronic devices disconnects you from the mobile world, if only for a few hours, but would help take your mind off worldly concerns.

Cancellation Policy:
24 hour cancellation notice is required to help us reschedule your appointment, subject to space availability. Any cancellation with less than 24 hours’ notice will incur a 50% cancellation fee. Any cancellation with less than 4 hours’ notice will incur a 75% cancellation fee. Full charges will be imposed for a “no show”.

Reservations:
We recommend that you book well in advance of your arrival to secure your preferred date and time of treatment. A credit card number is required at the time of booking. Persons under the age of 16 are not eligible to receive treatments.

Check In:
Please check in at the spa reception at least 15 minutes prior to your scheduled appointment to avoid reduced treatment times.

Spa Treatment Hours:
The Spa is open from 10.00am to 7.00pm daily. Appointments outside these hours may be available on request.

Special Consideration:
If you have high blood pressure, heart conditions, are pregnant or have any other medical complications, may we advise you to consult your doctor before signing up for any spa services. Please make your spa therapist aware of any medical conditions.

Valuables:
We recommend that no jewellery be worn at the Spa. The management accepts no responsibility for the loss of money or valuables of any kind brought into the spa premises.

Refund Policy:
Treatment packages are non-refundable, non-transferable or non-exchangeable.

Payment:
We accept cash, all major credit cards and room charges. All prices are quoted in Euros and are subject to change without prior notice.


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Signature Treatments - Face, Body & Massage - Treatments For Men - Exotic Spa Rituals - Spa Etiquette